Engaging Patients and Families
HePoEx® Patient Connect includes a set of features that enables patients to interact with you and your staff online. The ability to interact with your practice 24/7 gives your patients the accessibility and convenience they rely on while driving office efficiency and even generate incremental revenue.
Our Technology
Microsoft® Gold Certified Partner
PHR Connector
Connects with
Microsoft® HealthVault™
HealthVault™ is a free online service that helps people gather, store, and share health information online.
Learn More about Microsoft HealthVaultLearn How to connect your organization to Microsoft HealthVault
Key Benefits
- Get up and running in days (not weeks).
- Avoid complexities of infrastructure management.
- Data stored at Microsoft's state-of-the-art data centers with enterprise level security and 99.9% uptime guarantee.
- Data safeguarded with enterprise-grade reliability and disaster recovery and multiple geo-redundant datacenters.
- No need to deploy patches, security updates, and back-end upgrades.
- Monthly subscription plans with no additional hardware costs.
Key Features
- Patient Portal - Differentiates your practice and increases practice visibility. The portal can be based on a pre-existing template or custom-designed, to include the features that are most valuable to your practice. The portal has self-edit capabilities that you control - so it's always valuable, relevant, and up-to-date. If you already have an existing website, HePoEx can easily integrate our secure enhanced communication features into your site. HePoEx offers the most advanced, secure capabilities available on the Internet, enabling you to fully utilize the efficiency and convenience of the Internet in your practice.
- Online Pre-registration
- Appointment Requests
- Appointment Reminders
- Online Bill Payment
- Ask a Biller
- Visit Instructions
- Prescription Requests
- Patient Satisfaction Surveys
- Patient Education Material
- And More...........
Value for your organization
- Ensure the message that reflects your practice is found online.
- Reduce practice workload: decrease phone calls and increase productivity in responding to patients.
- Significantly reduce costs: decrease registration forms, transcription and collection costs.
- New revenue opportunities: replace non-reimbursed phone calls with revenue; increase patients with enhanced efficiency.
- Decrease "no shows" .
- Improve collections.
- Deliver a more satisfying patient experience.
- Attract new patients: allow potential new patients the opportunity to find you online, where you can demonstrate your unique value and services to your market.
- Environmentally friendly: less paper used for printing and mailing, leading to reduced waste.
Value for the patient
- Convenience of self-service: eliminate unnecessary hold times or phone tag.
- Gives improved access to medical practice.
- Improved patient satisfaction.
- Less time spent in the physicians' office doing paperwork.
- Patient education they can trust from their own physician, allows provider to showcase new services or procedures.
- Faster response and documented resolution to requests.
- Improved care: patients are engaged online (and usually more frequently) with their physician.
- Appropriate reminders delivered securely.
